Social Media Fan Advocate

Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Thu, Jun 06, 2024
This job expires in: 22 days

Job Summary

A company is looking for a Social Media Fan Advocate in Jacksonville, FL, US (Remote)

Key Responsibilities:
  • Engage with fans on social media channels in a timely and professional manner
  • Provide prompt and thoughtful resolutions to fan inquiries and orders
  • Create engaging and authentic content to build connections with fans

Required Qualifications:
  • College degree required
  • 2+ years of customer service or call center experience preferred
  • 1+ years of customer support via social media experience preferred
  • Knowledge of sports history, teams, and leagues preferred
  • Understanding of social media platforms and functionalities

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