Job Summary
A company is looking for a Social Media Fan Advocate in Jacksonville, FL, US (Remote)
Key Responsibilities:
- Engage with fans on social media channels in a timely and professional manner
- Provide prompt and thoughtful resolutions to fan inquiries and orders
- Create engaging and authentic content to build connections with fans
Required Qualifications:
- College degree required
- 2+ years of customer service or call center experience preferred
- 1+ years of customer support via social media experience preferred
- Knowledge of sports history, teams, and leagues preferred
- Understanding of social media platforms and functionalities
