Social Media Moderator

Job Summary

A company is looking for a Social Media Moderator.

Key Responsibilities:

• Monitor user-generated content across major social media platforms
• Enforce community guidelines and moderation policies consistently
• Respond to user inquiries and collaborate with internal teams to enhance customer experience

Required Qualifications:

• 2+ years of experience in social media moderation, customer service, or community management
• Experience with moderation and social media management tools is a plus
• Ability to work independently and prioritize tasks effectively
• Availability to work flexible hours, including weekends if needed
• Bonus: Experience supporting healthcare workers or working in a mission-driven environment