Social Media Operations Specialist
Job Summary
To support a growing creator services team, the full-time remote Social Media Operations Specialist will manage platform performance and growth on Facebook and YouTube, oversee creator onboarding, and investigate payout discrepancies while acting as a subject-matter expert on platform operations.
Key responsibilities
- Monitor and analyze Facebook and YouTube performance metrics, recommending corrective actions for underperformance
- Act as the internal expert on Meta and YouTube, tracking algorithm changes and translating them into operational actions
- Oversee the operational onboarding of new creators, ensuring all necessary accounts and permissions are configured correctly
Required qualifications
- 3+ years of experience in platform operations, creator operations, or social media operations
- Strong knowledge of Facebook/Meta and YouTube account setup, monetization, and payouts
- Experience investigating payout and demonetization issues, as well as platform errors
- Proficiency in Excel or Google Sheets for reconciliation and reporting
- Experience in a creator, media, MCN, or social media company is a plus
Complete Job Description
The complete job description is available to members. Premium membership includes:
Full access to 38,962 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
Wikipedia Wikipedia URL
The company description is available to members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
