Social Operations Manager

Job Summary

As the operational backbone of a high-velocity team, the full-time remote Social Operations Manager will manage content calendars, oversee approval workflows, and ensure data integrity while driving social campaign performance and reporting.

Key responsibilities

• Build and maintain the master content calendar across platforms and campaigns, ensuring publishing readiness
• Manage the approval workflow through Legal, Brand, and Compliance, documenting turnaround times
• Develop weekly/monthly performance reports with standardized metrics and track core engagement KPIs

Required qualifications

• 4+ years in social media operations, marketing operations, or creative project management
• Experience building and managing content calendars across multiple platforms
• Track record of configuring publishing/project tools for team workflows
• Working knowledge of FTC content policies and platform compliance requirements
• Proficiency in using AI tools to enhance operational efficiency