Social Service Specialist

Job Summary

A company is looking for a Social Service Specialist to facilitate appointments and resources for members qualifying for Long Term Care services.

Key Responsibilities

• Facilitates appointments and clarifies eligibility data for Long Term Care resources
• Submits applications and follows up with government agencies on claim statuses
• Maintains accurate documentation and communicates effectively with clients and agencies

Required Qualifications

• Minimum of one year of experience as a Case Manager or similar role
• At least one year of healthcare experience preferred
• Basic knowledge of Medicaid/Medicare and Long Term Care
• High School Diploma or GED required; Associate's degree preferred
• Experience in a Customer Service Center and familiarity with phone systems