Softlines Technical Manager

Job Summary

Providing expert Product Integrity Technical Support, the full-time Softlines Technical Manager will manage client inquiries, troubleshoot technical issues, and ensure compliance with safety and quality standards in a remote work environment.

Key Responsibilities

• Deliver technical support and guidance on testing protocols and procedures to address customer inquiries
• Stay informed on regulatory compliance requirements and communicate updates to clients and internal teams
• Collaborate with clients on product specifications and participate in development meetings to identify potential issues

Required Qualifications

• Bachelor's degree in Analytical Chemistry, Materials Science, Textile Chemistry, or a related field
• Experience with softlines or hardlines products, particularly in textiles and consumer products
• Proven experience in product integrity or quality assurance in textiles, footwear, or chemicals
• Familiarity with CPSIA, Prop 65, and other consumer product regulations
• Authorization to work in the United States indefinitely without restriction or sponsorship