Software Application Expert
Location: Remote
Compensation: Hourly
Reviewed: Mon, Aug 31, 2026
This job expires in: 30 days
Job Summary
Seeking a full-time Knowledge Expert specializing in Personal Care & Salon Software, this remote position will manage the documentation and evaluation of software workflows, ensuring realistic task scenarios and providing structured feedback to enhance AI model performance.
Key responsibilities
- Perform, record, and document end-to-end tasks in software applications
- Break down complex workflows into precise, step-by-step actions
- Review and evaluate software-generated actions for correctness and efficiency
Required qualifications
- High School Diploma or equivalent
- Minimum of 1 year of professional or academic experience in the software domain
- Hands-on experience with relevant software applications, such as Fresha and Calendly
- Ability to complete realistic tasks in the application independently
- Experience with data annotation, QA, or task-based evaluation work is preferred
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