Software Engineer

Location: Remote

Compensation: Salary

Reviewed: Sat, May 02, 2026

This job expires in: 30 days

Job Category: Information Technology

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A company is looking for a Software Engineer.

Key Responsibilities

Design, configure, and support cloud-based contact center solutions using AWS Amazon Connect
Build and maintain contact flows, including IVR logic and integrations with AWS services
Monitor platform health and troubleshoot tier 2/tier 3 contact center issues

Required Qualifications

Bachelor's Degree
4+ years of experience in contact center technology, engineering, or operations roles
2+ years of hands-on experience with AWS Amazon Connect

COMPLETE JOB DESCRIPTION

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