Software Engineering Manager
Job Summary
Leading a team of 13-14 engineers, the full-time Software Engineering Manager will drive execution and technical excellence in developing AI-powered tools for the Contact Center Pro platform while working remotely.
Key responsibilities
- Develop engineers through coaching, feedback, and structured growth plans while fostering a culture of ownership and alignment with company values
- Define and execute quarterly plans to deliver high-quality features, driving agile ceremonies and monitoring key success metrics
- Provide hands-on technical leadership across architecture, design, and development best practices, participating in code reviews and evaluating risks
Required qualifications
- 10+ years of software engineering experience, including five or more years in engineering leadership roles
- Proven ability to lead agile teams and deliver results
- Strong technical foundation in modern frameworks, with hands-on experience in .NET/C# preferred
- Excellent communication and collaboration skills with a track record of effective cross-functional partnership
- A genuine passion for talent development and building high-performance engineering cultures
Complete Job Description
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