Software Onboarding Specialist

Job Summary

A company is looking for a Software Onboarding & Support Specialist who enjoys helping clients succeed and thrives in a client-facing environment.

Key Responsibilities

• Lead virtual and in-person training sessions for new and existing clients
• Guide clients through onboarding, helping them understand system setup and workflows
• Respond to client questions and provide timely, thoughtful support

Required Qualifications, Training, and Education

• Experience in training, onboarding, teaching, or customer-facing roles preferred
• Experience supporting clients or users in a professional setting
• Ability to quickly learn new software and explain it clearly to others
• Self-motivated and dependable, comfortable working independently in a remote environment
• Positive attitude with a willingness to learn and adapt