Software Process Engineer 4

This job has been removed
Location: Remote
Compensation: Hourly
Staff Reviewed: Tue, Apr 02, 2024
This job expires in: 20 days

Job Summary

A company is looking for a Software Process Engineer 4 in Remote, USA!

Key Responsibilities:
  • Build a fully functional Amazon Connect contact center to replace the current call center
  • Manage version control systems and oversee build and deployment processes
  • Stay current on industry trends and optimize release processes

Required Qualifications:
  • Bachelor's degree in computer science, Information Systems, Software Engineering, or related field
  • 3+ years of hands-on experience in building call flows and IVR within AWS Connect
  • Experience with AWS Services, virtual network design, and managing AWS environments
  • Experience with IVR, ACD, Skill-Based Routing, and process flow documentation creation
  • Knowledge of Infrastructure as Code, automated testing tools, DevOps principles, and agile methodologies

COMPLETE JOB DESCRIPTION

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