Software Support Analyst

Job Summary

A company is looking for a Software Support Analyst.

Key Responsibilities

• Discuss investments and software functionality with wealth manager clients
• Provide technical support by resolving issues and questions via phone and email
• Implement new clients by converting data from their old software

Required Qualifications

• Familiarity with market operations (Exchanges, stocks, bonds, etc.)
• Finance degree, Series 63 or equivalent experience
• Must be tech-savvy, able to write scripts and use macro languages
• Based in the USA with a quiet home office and fast internet
• Knowledge of FTP, SQL, DOS Batch, or REST APIs is a plus