Software Support Coordinator
Job Summary
Providing technical assistance and support for multiple software systems, the full-time remote Software Support Coordinator will manage help desk inquiries, troubleshoot issues, and collaborate with various departments to ensure effective software system usage.
Key responsibilities
- Provide help desk support by troubleshooting user queries and following up to ensure resolution
- Collaborate with Accounting, Operations, and Training departments to support software systems effectively
- Assist in training and onboarding new users for software systems during property transitions
Required qualifications
- Proficiency in OneSite property management software and related applications
- Demonstrated experience in information systems or computer background relevant to software training
- Project management skills to oversee implementation across multiple properties
- Knowledge of apartment community operations and related computer applications
- College degree in information systems, education/training, or a related field, or equivalent experience
Complete Job Description
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