Software Support Engineer

Job Summary

A company is looking for a Software Support Engineer to bridge customer support and engineering departments.

Key Responsibilities

• Determine efficient troubleshooting paths through data collection and analysis
• Provide timely estimates and summaries of escalations to management and teams
• Write software defect fixes involving frontend, backend, or database code

Required Qualifications

• Bachelor's Degree in Computer Science or related field preferred
• Experience writing web-based software applications
• Experience with relational databases
• Knowledge of front-end development frameworks, like Angular or React
• Basic understanding of micro-services and containerized deployments