Software Support Specialist
Job Summary
A company is looking for a Software Support Specialist - Data & Insights Solutions.
Key Responsibilities
- Deep dive on client-reported blockers to identify workarounds and test technical solutions
- Troubleshoot technical and data-centric issues, including ETL pipelines and data schemas
- Participate in client and internal meetings to leverage product expertise for informed decisions
Required Qualifications
- Technical acumen with a strong desire for continuous learning
- Proficiency in contemporary online applications and quick adaptability to new technologies
- Working knowledge of web development principles and programming languages such as SQL or Python
- Basic understanding of data concepts and database structures
- Flexibility to work different shifts to support clients across time zones
COMPLETE JOB DESCRIPTION
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Company Overview
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