Software Training Specialist

Job Summary

A company is looking for a Software Training Specialist to train users on business management software.

Key Responsibilities

• Become an expert across all software products and develop custom training plans for clients
• Train end users in both basic and advanced software applications while coordinating with internal departments
• Evaluate client feedback and implement engagement initiatives such as video tutorials and webinars

Required Qualifications

• Previous experience in software training and customer service/support
• Ability to prioritize and multi-task effectively in a fast-paced environment
• Experience with Salesforce.com is an asset
• Video editing experience is a plus
• Prior experience in the software industry is beneficial