Solution Consultant

Job Summary

A company is looking for a Solution Consultant I to support Knock CRM and OnSite solutions for property management teams.

Key Responsibilities

• Lead full lifecycle implementations for Knock CRM and OnSite solutions, focusing on Affordable/AOLL customer portfolios
• Drive discovery sessions, solution design, and change management strategies while collaborating with internal teams
• Plan and support go live activities, including training and adoption support, while building long-term customer relationships

Qualifications

• 3+ years of experience in the multifamily industry, SaaS consulting, or software implementation
• Strong experience implementing or supporting RealPage solutions, with a focus on Knock and/or OnSite
• Comfort working with Affordable housing/AOLL portfolios
• Proven ability to manage multiple implementations in a fast-paced environment
• A consultative mindset with a passion for customer success and adoption