Solution Engineer

Job Summary

Serving as the primary technical partner for a key Health Information Exchange (HIE) customer, the full-time remote Solution Engineer will lead technical troubleshooting, guide architectural discussions, and help maximize the value of the FHIR data platform.

Key Responsibilities

• Act as the technical lead for a major HIE customer engagement, building trusted relationships with customer technical teams and providing guidance on best practices
• Lead solution-oriented discussions to optimize the use of FHIR repository, REST APIs, and analytics data warehouse integration
• Investigate and resolve complex healthcare data issues, collaborating with internal engineering teams to deliver timely resolutions

Required Qualifications

• 8+ years of experience in software engineering, solution architecture, or technical customer-facing roles
• Strong expertise in API-based platforms and data-driven systems, with hands-on experience in FHIR and healthcare interoperability
• Proven ability to troubleshoot complex data workflows across operational and analytics environments
• Experience working with cloud-based systems and modern data architectures
• Demonstrated track record of taking ownership of complex technical and customer issues and driving them to successful resolution