Solutions Administrator

Job Summary

To support a high-performing Sales team, the full-time remote Solutions Administrator will serve as a technical bridge between enterprise clients and internal teams, focusing on consulting, architecting, deploying, and troubleshooting complex API integrations with various HRIS, ATS, and CRM platforms.

Key responsibilities

• Lead technical discovery sessions with enterprise accounts to assess their data integration needs and propose tailored integration models
• Manage the full deployment life cycle of API connections, including configuration sessions with third-party partners and conducting end-to-end testing
• Investigate and resolve integration blockers, ensuring seamless client experiences and documenting issues for engineering support

Required qualifications

• Proficient in analyzing and debugging REST/SOAP APIs and webhooks, with experience in XML/JSON data streams and OAuth token behaviors
• Hands-on experience with enterprise tools such as Workday, Salesforce, Dayforce, iCIMS, Paylocity, and ADP
• Strong understanding of multi-tenant accounts and dynamic cost-allocation mappings
• History of creating comprehensive technical Statements of Work (SOWs) and visual workflows using tools like Jira
• Ability to translate technical requirements into business value while collaborating effectively with technical and commercial teams