Solutions Center Supervisor

Job Summary

Leading a team in a remote environment, the full-time Solutions Center Supervisor will develop and coach team members to enhance customer experience and drive business growth while managing performance and aligning with company objectives.

Key responsibilities

• Build relationships and provide coaching to team members to support the IGS residential product suite
• Create a proactive environment for team members to grow the business through effective product education and sales
• Lead performance management through coaching, evaluations, and goal setting to improve team productivity

Required qualifications

• High school diploma or equivalent; college degree preferred
• One or more years of experience in a leadership role, preferably in a service or operations environment
• Proven ability to train and develop teams effectively
• Proficiency in MS Office Suite
• Ability to work a flexible schedule, including evenings and possible Saturdays