Solutions Consultant AI API Expert
Job is Expired
Location: Remote
Compensation: Hourly
Staff Reviewed: Fri, Jul 05, 2024
Job Summary
A company is looking for a Solutions Delivery Consultant, AI/API Expert in the United States (Remote).
Key Responsibilities:
- Work closely with sales and pre-sales engineers to ensure scoping accuracy and understanding of customer requirements
- Initiate and manage enterprise Professional Services projects, including technical development and vendor management
- Gather and document business processes, participate in discovery sessions, and advise clients on best practices for CCaaS processes
Qualifications:
- 5 years of experience in a contact center environment focusing on API+Python and process optimization
- Proficiency in AI technologies, REST APIs, and experience with contact center platforms and CRM systems
- Deep understanding of leveraging REST APIs, JSON, and/or JavaScript
- Experience building integrations in API development such as Postman, Mulesoft, or SoapUI
- Knowledge of SQL and a BA/BS degree desired
COMPLETE JOB DESCRIPTION
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Job is Expired
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