Solutions Consultant - CA, MD, MA, IL, OR, WA, CO, TX, FL, PA, LA, MO, DC

Job Summary

A company is looking for a Solutions Consultant to serve as the primary technical and product expert for the Customer Success team.

Key Responsibilities

• Drive technical expansion by partnering with Account Managers and Customer Success Managers during renewal and upsell processes
• Maintain expert-level understanding of the platform, architecture, and API capabilities to address complex customer inquiries
• Design and validate complex technical solutions, including robust API integrations for customer systems

Required Qualifications

• 3+ years in a customer-facing technical role such as Solutions Consultant or Technical Account Manager
• Deep understanding of the cybersecurity and GRC landscape
• Strong hands-on experience with REST APIs
• Passion for becoming a subject matter expert on complex software platforms
• Experience in a post-sales or expansion-focused role is preferred