Solutions Consultant & Customer Success Manager

Job Summary

A company is looking for a Solutions Consultant & Customer Success Manager.

Key Responsibilities

• Own the technical sales process in Europe, including discovery, trial design, and closing
• Manage post-sale relationships, ensuring customer onboarding, adoption, and growth
• Translate customer feedback into actionable product requests and drive net dollar retention

Required Qualifications

• 5+ years of experience in European power markets as a trader, trading analyst, or in a technical role
• Deep understanding of European electricity market dynamics and commercial decision-making
• Experience with APIs and data management, including independent data interrogation and presentation
• Strong commercial instincts and ability to communicate with both technical and non-technical stakeholders
• Highly organized with the ability to manage multiple trials and accounts simultaneously