Solutions Consultant Mid-Market - West Coast

Location: Remote
Compensation: Salary
Staff Reviewed: Fri, Feb 09, 2024
This job expires in: 9 days

Job Summary

A company is looking for a Solutions Consultant, Mid-Market - West Coast, to support their sales team in demonstrating the value of their customer service software.

Key Responsibilities:
  • Conduct discovery sessions with customers to understand their processes, requirements, and challenges
  • Collaborate with sales, engineering, product, and design teams to support prospects and customers
  • Engage in business, strategy, and ROI-based discussions to communicate the benefits of the software

Required Qualifications:
  • 3+ years of experience in a Solutions Consulting role in B2B SaaS
  • Proven track record in sales engineering or solution consulting in a SaaS business, preferably in Customer Service, Support, or CRM platforms
  • Ability to work as part of a team and step into leadership roles when necessary
  • Thrives in a fast-paced environment and has strong time management skills
  • Enormous initiative in advocating for customer needs and finding the right solutions

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