Solutions Consultant, Post-Sales

Job Summary

Partnering with Account Management, the full-time remote Solutions Consultant, Post-Sales will act as a technical and financial subject matter expert, conducting product demonstrations and resolving complex ERP integration challenges to enhance relationships with existing enterprise customers.

Key responsibilities

• Demonstrate new Ramp products and features to customers, building business cases for expansion
• Evaluate customer requirements and design best-fit architecture, guiding integration and configuration decisions
• Influence product roadmaps by channeling customer feedback and advocating for integration development

Required qualifications

• 4+ years in Solutions Consulting, Technical Consulting, or a similar customer-facing technical role in SaaS or fintech
• Bachelor's degree in computer science, engineering, finance, business, or a related field
• Hands-on familiarity with ERP systems such as NetSuite, Sage Intacct, and Microsoft Dynamics
• Experience running product demonstrations and translating technical capabilities into business value
• Strong collaborative mindset, effective in cross-functional environments with Account Management and Product teams