Solutions Engineer

Job Summary

A company is looking for a Solutions Engineer who will act as a trusted technical partner for customers and internal teams.

Key Responsibilities

• Act as the primary technical resource for assigned customer accounts, ensuring technical success throughout the customer lifecycle
• Diagnose, troubleshoot, and resolve technical issues in collaboration with Product and Engineering teams
• Deliver tailored product demonstrations and maintain deep knowledge of product features and best practices

Required Qualifications

• 2+ years of experience in a Solutions Engineer or similar customer-facing technical role within the fraud, risk, or identity verification space
• Strong familiarity with common fraud patterns, data signals, and decisioning workflows
• Solid understanding of APIs, data flows, web technologies, and modern SaaS architectures
• Ability to read and write simple scripts (e.g., Python, JavaScript) to support debugging and testing
• Proficient in using Postman or similar API tools for testing and troubleshooting integrations