Solutions Engineer

Job Summary

A company is looking for a Solutions Engineer (Post-Sales | Implementation).

Key Responsibilities

• Engage with customers to facilitate their onboarding process and ensure they derive value from the platform
• Collaborate with cross-functional teams to address customer feedback and improve product usability
• Drive initiatives for customer adoption and maintain technical documentation and training resources

Required Qualifications

• 3+ years of experience in a Technical Solutions/Support role in a B2B SaaS environment
• Strong technical skills with 2+ years of coding experience in languages such as NodeJS, Python, or Ruby
• Experience working with APIs and API documentation
• Solid project management skills and ability to handle multiple priorities
• Proactive approach to improving customer satisfaction and product functionality