Solutions Engineer

Job Summary

Partnering closely with Sales, Product, Operations, and Implementation teams, the full-time Solutions Engineer will support revenue growth and customer engagement by addressing client challenges and demonstrating the value of ERP and payments solutions.

Key responsibilities

• Uncover customer pain points and align solutions to meet operational needs
• Deliver compelling product demonstrations to drive successful customer outcomes
• Nurture upsell opportunities and build long-term partnerships with clients

Required qualifications

• Technical aptitude with a strong understanding of ERP and payments solutions
• Experience in a customer-facing role within a SaaS environment
• Ability to tailor communications to diverse audiences, including non-technical stakeholders
• Strong business acumen and emotional intelligence
• Demonstrated learning agility and adaptability in a fast-paced setting