Solutions Engineer

Job Summary

To support a growing pre-sales team, the full-time remote Solutions Engineer will manage technical discovery, lead product evaluations, and design solutions while collaborating with Account Executives to validate the platform in customer environments.

Key responsibilities

• Own the technical strategy for sales opportunities in partnership with Account Executives
• Lead discovery across customer architecture, operational pain, and success criteria
• Manage technical evaluations and proof-of-concept processes from scope through validation

Required qualifications

• 5+ years in a customer-facing technical role such as Solutions Engineering or Technical Consulting
• Strong hands-on technical ability in deployment, configuration, and troubleshooting
• Solid understanding of observability, including logs, metrics, and APM
• Experience leading technical evaluations and product demonstrations
• Practical experience with cloud-native environments and distributed systems