Solutions Engineer

Job Summary

Passionate about solving enterprise business problems, the full-time remote Solutions Engineer for Mid-Market will partner with sales teams to optimize customer profiles, conduct product demonstrations, and identify opportunities for solution expansion.

Key responsibilities

• Collaborate with sales teams to track customer profiles and address business challenges within Mid-Market Accounts
• Conduct customer discovery sessions to understand needs and align Atlassian products to solve identified problems
• Lead value-based product demonstrations and maintain strong partnerships with account executives to improve the sales cycle

Required qualifications

• 3+ years of experience in a pre-sales role with mid-market customers
• Strong presentation skills and ability to engage with diverse audiences
• Proven track record of building executive relationships and collaborating across teams
• Comfortable navigating both business and technical discussions
• Creative problem solver with a customer-centric mindset