Solutions Engineer

Job Summary

To support the East-Coast pre-sales team, the full-time remote Solutions Engineer will partner with Account Executives to lead technical discovery, manage product evaluations, design solutions, and assist customers in validating the platform within their environments.

Key responsibilities

• Own the technical strategy for sales opportunities in collaboration with Account Executives
• Lead technical evaluations and proof-of-concept processes, ensuring successful deployment and integration
• Design and deliver tailored product demonstrations that connect the platform to real customer use cases

Required qualifications

• 5+ years in a customer-facing technical role such as Solutions Engineering, Pre-Sales, or Technical Consulting
• Strong hands-on technical ability in deployment, configuration, troubleshooting, and integration
• Solid understanding of observability concepts, including logs, metrics, and APM
• Experience leading technical evaluations and product demonstrations
• Practical experience with cloud-native environments and modern infrastructure