Solutions Engineer

Job Summary

Owning the technical sales narrative, the full-time remote Solutions Engineer will engage with prospects and customers, lead technical discovery, and design tailored solutions while supporting the sales process through documentation and enablement efforts.

Key responsibilities

• Partner with Account Executives to qualify, scope, and close mid-market and enterprise opportunities as the technical lead
• Conduct technical discovery conversations to understand customer needs and design appropriate solutions
• Manage technical sections of RFPs, security questionnaires, and SOW inputs while maintaining demo environments and integration guides

Required qualifications

• 5+ years in pre-sales, solutions engineering, or related customer-facing technical roles
• Experience with hardware/software integrations and networking fundamentals
• Hands-on experience with in-venue technology such as AV systems and digital signage
• Strong demo and presentation skills with the ability to adapt to audience needs
• Familiarity with Salesforce, Google Suite, and technical documentation tools