Solutions Engineer

Job Summary

To support a growing pre-sales team, the full-time remote Solutions Engineer will partner with Account Executives to lead technical discovery, manage product evaluations, and help customers validate solutions in their environments while being based in the US Eastern Time Zone.

Key responsibilities

• Own the technical strategy for sales opportunities in collaboration with Account Executives
• Lead technical evaluations and proof-of-concept processes, ensuring successful deployment and integration
• Design and deliver tailored product demonstrations that align with customer use cases and success criteria

Required qualifications

• 5+ years in a customer-facing technical role such as Solutions Engineering, Pre-Sales, or Technical Consulting
• Strong hands-on technical ability in deployment, configuration, troubleshooting, and integration
• Solid understanding of observability concepts including logs, metrics, and traces
• Experience leading technical evaluations and product demonstrations
• Practical experience with cloud-native environments and modern infrastructure technologies