Solutions Engineer

Job Summary

Supporting internal teams and customers throughout the sales and implementation phases, the full-time remote Solutions Engineer I will assess client needs, design technical solutions, and ensure smooth deployments while collaborating with Account Executives and Client Success Managers.

Key responsibilities

• Assist Account Executives during the sales process by conducting technical discovery sessions and validating data flow architectures
• Lead the knowledge transfer from Sales to Implementation, providing technical guidance and documentation to facilitate a seamless handoff
• Partner with Client Success Managers to identify and resolve technical challenges, enhancing client retention and satisfaction

Required qualifications

• Experience in data architecture and system integrations with a proven track record of implementing scalable solutions
• Strong ability to analyze complex technical challenges and diagnose operational issues
• Experience serving as a technical resource for sales and implementation teams
• Understanding of cloud computing trends and integration frameworks
• Proven ability to lead technical discussions across diverse stakeholders