Solutions Engineer
Job Summary
To support a growing pre-sales team, the full-time remote Solutions Engineer will partner with Account Executives to lead technical discovery, design solutions, and assist customers in validating the platform within their environments.
Key responsibilities
- Own the technical strategy for sales opportunities in collaboration with Account Executives
- Lead customer discovery sessions to assess architecture, business drivers, and success criteria
- Manage technical evaluations and proof-of-concept processes, providing hands-on support during deployment and integration
Required qualifications
- 5+ years in a customer-facing technical role such as Solutions Engineering, Pre-Sales, or Technical Consulting
- Strong hands-on technical ability in deployment, configuration, troubleshooting, and integration
- Solid understanding of observability concepts, including logs, metrics, and APM
- Experience leading technical evaluations and product demonstrations
- Practical experience with cloud-native environments and distributed systems
Complete Job Description
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