Solutions Engineer
Job Summary
To support a growing sales team, the full-time remote Solutions Engineer will build and maintain custom demo environments, oversee pre-sales technical ownership, and provide structured feedback to the Product team based on customer interactions.
Key responsibilities
- Build and maintain tailored demo instances for specific prospect and upsell use cases
- Act as the primary technical resource for Account Executives during pre-sales discussions, especially regarding API/webhook integrations
- Capture and communicate recurring patterns from customer conversations to the Product team for continuous improvement
Required qualifications
- Bachelor's degree in computer science, information systems, engineering, or a related field preferred
- Minimum 2 years of experience in a pre-sales or solutions engineering role at a B2B SaaS company
- Strong working knowledge of APIs, webhooks, integrations, and SaaS platform architecture
- Ability to work independently without a team support structure
- Experience in media, sports, music, automotive, or political verticals is a plus
Complete Job Description
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