Solutions Engineer
Job Summary
To support a growing engineering team, the full-time remote Solutions Engineer will engage early in the sales process to assess technical fit for API and web app deals, own SOW reviews, and serve as a critical resource for implementation and support teams.
Key Responsibilities
- Get involved early in the sales process on API and web app deals to assess technical fit and scope
- Own SOW review for API and web app implementation scopes
- Support the implementation of API and web app customers and serve as an escalation resource for API-related support tickets
Qualifications
- 3+ years in a Solutions Engineer, Sales Engineer, or similar pre-sales role in B2B SaaS
- Working familiarity with APIs and integrations, able to scope integration requirements and communicate with technical stakeholders
- Experience scoping or reviewing statements of work (SOW) with clients
- Strong cross-functional communication skills, comfortable being customer-facing from day one
- Self-starter, able to bring structure to a role without much existing precedent
Complete Job Description
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