Solutions Engineering Manager

Job Summary

Solutions Engineering Manager, responsible for leading a fully remote team of Solutions Engineers in managing the customer technical journey from pre-sales to onboarding and expansion, with a focus on operational excellence and alignment between sales and technical teams.

Key Responsibilities

• Establish a high-performing Solutions Engineering team operating model with clear expectations and performance standards
• Align closely with sales and technical teams to ensure effective customer onboarding and technical delivery
• Continuously improve processes and operational excellence for customer evaluations, onboarding, and support

Required Qualifications

• Hands-on experience as a Solutions or Sales Engineer
• Management experience with accountability for team performance and development
• Proven success in guiding enterprise customers through technical evaluations and onboarding
• Fluency with API-centric architectures and cloud data platforms like BigQuery or Azure
• Python experience for customer integrations and internal tooling support