Solutions Specialist

Location: Remote

Compensation: To Be Discussed

Reviewed: Wed, Nov 05, 2025

This job expires in: 20 days

Job Category: Information Technology

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Job Summary

A company is looking for a Solutions Specialist (Remote).

Key Responsibilities

Handle incoming and outbound communications regarding account cancellations or downgrades
Document customer interactions and provide retention options to prevent churn
Assist with customer support inquiries and manage subscription changes

Required Qualifications

Experience in a service-oriented or contact center environment
Strong sales and closing skills
Proficiency in Google Workplace applications
Ability to work independently and collaboratively in a team
Self-directed learner with a positive attitude

COMPLETE JOB DESCRIPTION

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