Solutions Specialist Remote

Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Tue, Jul 09, 2024
This job expires in: 22 days

Job Summary

A company is looking for a Solutions Specialist.

Key Responsibilities:
  • Handle customer cancellations or downgrades by understanding their needs and offering retention options
  • Assist with customer support questions and escalations
  • Identify sales opportunities and provide feedback on customer experience

Qualifications:
  • Strong sales and closing skills with the ability to overcome objections
  • Proficiency in English language
  • Experience in a service-oriented or contact center environment
  • Computer proficiency in a Google Workplace environment
  • Previous sales and service experience

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