Solutions Support Engineer

Job Summary

A company is looking for a Solutions Support Engineer - East.

Key Responsibilities

• Provide technical customer support for the company's product
• Troubleshoot and resolve customer technical issues collaboratively
• Design and implement scalable support solutions through automation

Required Qualifications

• 5+ years of hands-on technical experience in customer support or related roles
• 2+ years of experience with Cloud technologies (Azure, AWS, GCP)
• 1+ years of experience managing production-grade Kubernetes clusters
• Experience in reading or debugging code in languages like Java, Python, or Shell
• Proficiency with command-line tools and Linux operating system environments