Solutions Support Engineer

Job Summary

A company is looking for a Solutions Support Engineer.

Key Responsibilities

• Provide technical customer support for the company's product
• Troubleshoot and resolve customer technical issues while collaborating with teams
• Design and implement automated solutions to enhance support offerings

Required Qualifications

• 5+ years of technical experience in customer support or related roles
• 2+ years of experience with cloud technologies (Azure, AWS, GCP)
• 1+ years of experience with Kubernetes clusters and custom applications
• Experience in reading or debugging code in languages such as Java, Python, or Shell
• Proficiency with command-line tools and Linux environments