South Carolina Licensed Call Center Rep

Job Summary

A company is looking for a Call Center Representative to support customers through inbound calls.

Key Responsibilities

• Handle inbound calls to assist customers with their insurance needs and offer additional products
• Provide support for customers involved in accidents by setting up new claim reports and demonstrating empathy
• Multitask effectively while navigating multiple computer systems to ensure customer satisfaction

Required Qualifications

• A minimum of two years relevant work experience or two years post-secondary education
• Property & Casualty license required for sales roles; opportunity to obtain during training
• Ability to work full-time, including evenings and weekends
• Designated workspace free from distractions and high-speed internet connection required
• Must be able to connect company-provided hardware directly to the router or modem