South Carolina Licensed Collection Specialist

Job Summary

Working fully remote, the Collection Support Specialist will perform various administrative tasks within the Collections Department, including preparing pay-off letters, sending itemized statements to debtors, and assisting Third Party Account Managers while adhering to Federal and State collection laws.

Key responsibilities

• Prepares pay-off letters for banks and title companies
• Sends itemized statements to debtors and assists with administrative tasks
• Provides input for errors and irregularities and may assist with special projects

Required qualifications

• High School Diploma/GED required; associate degree or post-high school courses preferred
• Previous administrative work experience in an office setting is required
• Experience using Microsoft Applications, Outlook, and Excel is required
• Strong typing skills and previous customer service experience are helpful
• Must maintain confidentiality and possess excellent interpersonal skills