South Carolina Licensed Scheduling Coordinator

Job Summary

To support patient scheduling and authorization processes, the full-time South Carolina Licensed Scheduling Coordinator will deliver exceptional customer service, manage insurance verification and authorization, and schedule complex exams while working remotely within a 2-hour radius of North Charleston, SC.

Key responsibilities

• Completing insurance verification and obtaining necessary authorizations for scheduled patients
• Scheduling complex exams and managing high volumes of inbound and outbound calls to educate patients on exam preparation
• Maintaining documentation and managing communication through email and voicemail for assigned practices

Required qualifications

• High school diploma or GED; an associate degree or 2+ years in patient scheduling or healthcare billing is preferred
• Over one year of experience in a customer service or client relations role
• Experience in an office or hospital environment, with a preference for high-volume call center experience
• Proficiency in Microsoft products, including Word, Excel, and Outlook
• Strong organizational skills and the ability to multitask effectively in a fast-paced environment