Spanish Bilingual Customer Service Specialist

Job Summary

A company is looking for a Spanish Bilingual Customer Service Specialist.

Key Responsibilities

• Assist Spanish and English speaking customers with inquiries and support
• Handle a high volume of inbound customer calls and promote additional products
• Personalize customer experiences while managing account-related tasks

Required Qualifications

• 12 months or more of customer service experience
• Ability to work in a virtual environment
• Capability to navigate multiple systems and screens
• Available to work weekends, holidays, and additional hours
• Provide a distraction-free work-from-home environment