Spanish Bilingual Customer Service Specialist

Job Summary

A company is looking for a Spanish Bilingual Customer Service Specialist.

Key Responsibilities

• Assist Spanish and English speaking customers with inquiries and issues
• Handle a high volume of inbound customer calls and promote additional products
• Personalize customer interactions and manage tasks such as confirming refunds and placing orders

Required Qualifications

• 12 months or more of customer service experience
• Ability to work in a virtual environment
• Capability to navigate multiple systems and screens
• Must provide a distraction-free work from home environment
• Availability to work weekends, holidays, and additional hours