Spanish Bilingual Roadside Agent

Job Summary

A company is looking for a Spanish Bilingual Roadside Agent - Remote.

Key Responsibilities

• Assist customers in both Spanish and English during roadside emergencies
• Handle incoming and initiate outbound calls to customers and service providers
• Follow established procedures to ensure customer safety and satisfaction

Required Qualifications, Training, and Education

• Fluency in both Spanish and English
• Intermediate keyboarding and computer skills
• Ability to express empathy and adapt in critical situations
• General knowledge of U.S. and Canada geography
• Willingness to incorporate feedback for performance improvement