Spanish Card Fraud Specialist

Job Summary

A company is looking for a Spanish Card Fraud Customer Service representative.

Key Responsibilities

• Assist customers with inquiries related to card fraud and account security
• Investigate and resolve fraud claims and disputes in a timely manner
• Provide support in Spanish to ensure effective communication with customers

Required Qualifications

• Fluency in Spanish and English
• Experience in customer service or related fields
• Knowledge of fraud detection and prevention techniques
• Ability to work in a remote environment
• High school diploma or equivalent; higher education preferred