Spanish Customer Care Specialist

Job Summary

A company is looking for a Spanish-speaking Customer Care Specialist.

Key Responsibilities

• Communicate with customers and help solve their problems and concerns
• Report issues to neighboring teams: account managers, technical specialists, developers
• Coordinate and monitor the problem-solving process, and receive feedback from the client and neighboring teams

Required Qualifications

• Proficiency in Spanish (Upper-Intermediate level)
• Proficiency in English (Upper-Intermediate level)
• Resilience under pressure
• Familiarity with Microsoft Office and Google Docs
• A keen appetite for learning and self-improvement